Laci Phillips, Practice Management ConsultantSeminars by Laci

Download a copy of Laci's Speaking Biography.

Hi Tech...The Fast Lane to Easy Street!

This course is designed for the dental team. Do you have the technology knowledge in the office? Does everyone come and ask you how to use the equipment & software? When something goes down, does everyone look to you?

Let’s spend a few of hours together to examine and discuss the latest and greatest technology on the market. We will look at dental technology as well as office and administrative technology and software. Increase your knowledge so you can be the technology guru in your dental office.

What you will learn

  • Examine Practice Management Programs
  • What Digital Imaging programs are the key to our success
  • What is a Patient Management Program
  • What Office technology and Software every dental office should use
  • Hardware, what exactly it is & What we need to know
  • Office equipment, it’s not just a printer anymore
  • How are you communicating with your patients
  • Do you communicate with your team?

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The Great Paper Debate: Chartless Vs. Paperless

Are you Paperless or are you Chartless? Do you really know the difference?
Life in a dental office is confusing right now with everyone talking about going electronic. Learn  the difference between these two buzz words and why and how our government is involved. Examine several software programs, both dental and administrative and learn how to successfully implement both.

What you will learn:

  • What is the difference between the two
  • Why does the government care and what does that mean to us
  • Examing Chartless and how do we get there
  • Practice Management Programs & Digital Imaging Programs
  • Electronic Notes
  • Examining Paperless and How do we get there
  • Administrative Softwares
  • Patient Information and Forms
  • Transferring the Data

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IT happens! How to Design, Budget & Use Your Office Technology

No matter what phase of dentistry you are currently in; the task of designing an IT friendly dental practice atmosphere can pose a challenge. Discover the difference between hardware and software regarding its potential to run your practice efficiently. From cables to wireless, Laci will plug you in on the bonus features with IT that make practicing dentistry fun.  With an action plan for financing and budget goals you discover where you want to be and where you should be. You will leave this program with your own mini technology assessment to assist you in your journey of technology design.

What you will learn:

  • Distinguish which hardware and software you must have
  • What is an IT company and how you should choose one
  • Have fun with the extra toys in technology
  • Making realistic budgets
  • Determine what is an appropriate time line
  • Examine and Take home your own mini assessment

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Hi Tech Communications in a World of Numbers and Colors

Are you still trying to figure out which number to press with what color to let your Dr know you need them in room 3? Learn the latest and the greatest in office communications. We will examine how to communicate with your patients and how to communicate with each other. Learn your communication style as well as how to identify other peoples styles of communication and use this knowledge in case presentation as well as conflict resolution in the work place.

What you will learn:

  • Examine inter office communication systems
  • How to communicate with Patients using email and text messaging
  • Is your phone system right for you
  • Learn the 4 Disc Communication Styles
  • What is your Communication style, taking a different look at your co workers
  • Using these styles to communicate with your patients

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Is it the Green Paper or the Pink? Where do I put my Electronic notes? Keeping your team on the same Page

Is your head spinning in preparation for the daunting task of implementing chartless or paperless both effectively and consistently?  This highly informative course will introduce the four crucial steps of learning to transition your notes from paper to computer your next working day. Defining the difference between procedure and clinical notes, developing narratives required for insurance and transporting them with a simple click of a button is guaranteed to take the frustration out of your electronic documentation.

What you will learn:

  • Examine the modules of a Practice Management Programs
  • Work with Appointment Notes, Patient Information Notes
  • Identify where to put financial and insurance plan notes
  • Working in the clinical chart with procedure notes & clinical notes
  • Learn how to use procedure notes for your insurance narratives
  • Come up with a start date and the steps to move you forward

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